Refund Policy

Refund and Cancellation Policy
Effective: 30 July 2026

Cancellation requests must be sent to info@webteqno.com from the account email or submitted through the client portal. Include the relevant domain, order, or invoice reference.

Before activation
If Webteqno has not accepted the order, begun setup, incurred a non-recoverable provider cost, or activated the service, amounts paid for that request will normally be refunded.

After setup or activation
Annual hosting fees pay for reserved infrastructure, setup, administration, and the service term. Once setup has begun or service has been activated, amounts already paid are generally non-refundable except where Webteqno agrees otherwise in writing, the service was materially not supplied, or applicable law requires a refund.

Renewals and automatic payments
You may cancel future renewal before the next billing date. Cancelling a PayPal subscription or automatic-payment authority stops future charges but does not automatically refund the current hosting term. Contact Webteqno promptly if you believe a renewal was charged in error.

Refund processing
Approved refunds are returned to the original payment method where practicable. Payment-provider processing times and currency conversion are outside Webteqno's control. Webteqno may require identity, account, and payment verification before issuing a refund.

Consumer rights
Nothing in this policy limits mandatory cancellation, refund, or consumer rights that apply under law. If a mandatory right conflicts with this policy, that right prevails.