Hosting Terms

Hosting Terms
Effective: 30 July 2026

These Hosting Terms supplement the Terms of Service for managed website hosting supplied by Webteqno LTD.

Service scope
The selected package determines the included hosting management, monitoring, support priority, and access assistance. Unless expressly agreed in writing, the service does not include website redesign, content creation, unlimited development, domain ownership, third-party licence fees, or a guaranteed service level.

Manual setup and activation
Webteqno reviews each request and performs hosting setup manually. Service begins when Webteqno confirms activation. Portal status, monitoring results, and access records are administrative tools and are not an automated Hostinger or third-party provisioning system.

Client responsibilities
You must provide accurate domain, website, ownership, and access information; maintain lawful and properly licensed content; respond to security or renewal requests; and avoid changes that compromise the hosting environment. Tell Webteqno before transferring a domain, changing DNS, replacing credentials, or allowing another provider to alter the managed website.

Maintenance and security
Webteqno may perform reasonable maintenance, security updates, configuration changes, malware investigation, and emergency action. Some work may temporarily affect availability. Unsupported, abandoned, or incompatible software may need to be removed, replaced, or excluded from support.

Backups and restoration
Webteqno may use hosting-provider and application backups as part of service management, but no backup system is infallible. Unless a written package or agreement expressly says otherwise, clients should retain independent copies of critical content and data. Restoration depends on backup availability, integrity, provider limits, and the cause of loss.

Migrations and third-party systems
Migration assistance is subject to technical review. Webteqno cannot guarantee that every feature, mailbox, historical record, or unsupported component can be transferred. Provider outages, limits, suspensions, and policy changes remain subject to the provider's terms.

Access and credentials
Credentials stored in the portal are encrypted and access-controlled. You must not share portal credentials or recovery codes. Webteqno may rotate or revoke website credentials when reasonably necessary for security or service management.

Renewal, suspension, and cancellation
Hosting renews according to the order and billing method. Failure to pay may result in suspension and, after reasonable notice where practicable, removal of hosted data. Cancelling automatic billing prevents future renewal charges but does not itself create a refund for the current term. Export or migration requests should be made before service ends.

Support
Support is provided through the portal or approved Webteqno contact channels. Response priority depends on the package and issue severity. Third-party incidents and work outside package scope may require separate approval or charges.